FAQs
The products provided are in lyophilized powder form to ensure stability during transit, as alternative forms are prone to rapid degradation. Please note that bacteriostatic water for reconstitution is not included and must be purchased separately.
Lyophilized products remain stable at room temperature for several days to weeks when stored in their original packaging. For long-term storage, it’s best to keep them at 4°C or lower, or frozen at -20°C. Ensure that products are kept shielded from light to maintain their stability.
When removing products from the freezer, allow the vials to reach room temperature before opening. This prevents atmospheric moisture from condensing on the product, which is crucial, as products are sensitive to moisture and can easily absorb it. To avoid deterioration or the formation of crystals, we recommend aliquoting products according to your experimental needs. Limiting freeze-thaw cycles and minimizing vial openings will help preserve product integrity.
Email us at Maxperformanceforyou@gmail.com immediately.
Shipping address changes can be made only while the order is still processing. Once an order has been approved for shipping, modifications are no longer possible. You can check the status of your order at any time under the “Orders” tab.
Please note that we cannot offer refunds or reshipments for orders with incorrect addresses provided by the customer. Orders are processed based on the details entered in the order form. In such cases, you may qualify for a one-time 30% discount on future purchases.
Please be aware of potential shipping restrictions and fees that may apply due to local import regulations. It’s important to familiarize yourself with the import rules, procedures, and charges specific to your location.
We strongly advise verifying your country’s import requirements before placing an order. Additionally, take a moment to review our Shipping Policy and Terms and Conditions to ensure a smooth purchasing experience.
Depending on your selection of products you may receive multiple parcels. If there are multiple you will receive multiple tracking numbers.
If you order is received incomplete, contact us right away with a photo of the items. We’ll verify if you are receiving multiple parcels.
The products provided are in lyophilized powder form to ensure stability during transit, as alternative forms are prone to rapid degradation. Please note that bacteriostatic water for reconstitution is not included and must be purchased separately.
Lyophilized products remain stable at room temperature for several days to weeks when stored in their original packaging. For long-term storage, it’s best to keep them at 4°C or lower, or frozen at -20°C. Ensure that products are kept shielded from light to maintain their stability.
When removing products from the freezer, allow the vials to reach room temperature before opening. This prevents atmospheric moisture from condensing on the product, which is crucial, as products are sensitive to moisture and can easily absorb it. To avoid deterioration or the formation of crystals, we recommend aliquoting products according to your experimental needs. Limiting freeze-thaw cycles and minimizing vial openings will help preserve product integrity.
Returns are only accepted in special cases:
– Damaged or incorrect items
All sales are final. Returns/refunds will not be issued for any other reason. We strongly recommend thoroughly reviewing your order and ensuring you are happy with your selection prior to ordering.
To address the issue, kindly email us at Maxperformanceforyou@gmail.com with the following information:
- A clear photo of the item/s you received, highlighting the problem.
- A photo of the packaging displaying the tracking number.
- If the issue applies to multiple shipments (more than 1 package), please send separate photos for each, as instructed.
Notifying us about any order issues within 7 days from the delivery date is essential. Beyond this timeframe, we won’t be able to work toward a solution with you.
If you need clarification or have questions, feel free to reach out via chat or email.
After return approval you will receive detailed instructions via email.
We strongly recommend reviewing all the information entered on your order form before finalizing and submitting it. You can also easily check your order details and status anytime by visiting the Orders tab in your customer dashboard.
If you need to make any changes to your order, please contact us promptly at Maxperformanceforyou@gmail.com. Please note, adjustments can only be made while the order is still processing. Once the order is marked for shipping, no changes can be made.
To cancel an order with a pending payment, simply log into your Cutting Edge account and navigate to the Orders tab. For orders with confirmed payments, a cancellation request will be treated as a refund, and additional details can be found in our Refunds section.
Chargebacks initiated by a credit card issuer are taken very seriously. As part of our commitment to preventing fraud, any chargeback will result in the customer being added to our no-sell list. If you experience any issues with your order, please contact us immediately, and we’ll be happy to assist you.
FDA Disclaimer
The statements made within this website have not been evaluated by the US Food and Drug Administration. The statements and the products of this company are not intended to diagnose, treat, cure or prevent any disease.
Products are chemical reagents for research use only and are not for human use. We do not sell to patients.
Max Performance 4 You Wholesale is a chemical supplier. Max Performance 4 You Wholesale is not a compounding pharmacy or chemical compounding facility as defined under 503A of the Federal Food, Drug, and Cosmetic act. Max Performance 4 You Wholesale is not an outsourcing facility as defined under 503B of the Federal Food, Drug, and Cosmetic act.
Please review our Terms & Conditions before placing an order.